Privacy Policy

Effective Date: July 1, 2026

1. Introduction

This Privacy Policy explains how AV Squad, LLC ("Company," "we," "our," or "us") collects, uses, discloses, and protects information obtained through our website ("Website").

We are committed to protecting your privacy and processing personal information in accordance with applicable United States privacy laws, the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), and, where applicable, the European Union General Data Protection Regulation ("GDPR").

By using our Website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We intentionally collect very little personal information.

Information You Provide

When you submit our contact form, we collect:

• your name
• your email address

Providing this information is voluntary but necessary if you wish to contact us through our Website.

Automatically Collected Information

Our Website is hosted by DreamHost. As part of providing website hosting and security services, DreamHost automatically generates server logs and traffic reports regarding visits to our Website. These logs may include.

• IP address
• Organization or internet service provider associated with the IP address
• Date and time of visit
• Pages visited and URLs requested
• Device type (including desktop or mobile)
• General geographic location derived from the visitor's IP address (such as country or region)
• Total and unique visitor counts
• Visit frequency and related server request information

We use this information solely to:

• maintain and secure our Website;
• monitor website performance and availability;
• diagnose technical issues;
• understand aggregate website traffic and usage trends; and
• protect against fraud, abuse, or malicious activity.

We do not use this information to identify individual visitors, build user profiles, conduct behavioral advertising, or sell or share personal information.

Additionally, certain pages may contain embedded videos hosted by Vimeo. When a Vimeo video loads, Vimeo may automatically collect technical information such as:

• IP address
• browser type
• operating system
• device information
• referring webpage
• video playback information
• cookies and similar technologies used by Vimeo

This information is collected directly by Vimeo under its own privacy practices. We do not receive, review, or use Vimeo's analytics regarding video views.

For additional information, please review Vimeo's Privacy Policy:

https://vimeo.com/privacy

3. How We Use Personal Information

We use your information solely to:

• respond to inquiries
• communicate regarding requested services
• provide customer support
• comply with legal obligations
• protect our legal rights
• monitor website traffic, performance and security

We do not use personal information for:

• behavioral advertising
• profiling
• automated decision making
• selling personal information
• sharing personal information for cross-context behavioral advertising

4. Legal Bases Under GDPR

If the GDPR applies to our processing activities, we rely upon the following legal bases:

• your consent
• responding to your request before entering into a contract
• our legitimate interests in responding to business inquiries
• compliance with legal obligations

5. Sharing Information

We do not sell or rent personal information.

We may share limited information with service providers that assist us in operating our Website or responding to inquiries, provided they process information only on our behalf.

Embedded Vimeo videos operate independently under Vimeo's own privacy practices.

We may also disclose information if required by law or to protect our legal rights.

6. Data Retention

We retain contact information only for as long as reasonably necessary to:

• respond to your inquiry
• maintain business records
• comply with legal obligations
• resolve disputes
• enforce agreements

When no longer needed, personal information is securely deleted or anonymized.

7. California Privacy Rights

If you are a California resident, you may have the following rights under the CCPA and CPRA:

• Know the personal information we collect.
• Request deletion of your personal information.
• Request correction of inaccurate personal information.
• Request access to your personal information.
• Receive information about how your personal information is used.
• Be free from discrimination for exercising your privacy rights.

Because we do not:

• sell personal information,
• share personal information for cross-context behavioral advertising,
• or use sensitive personal information,

certain statutory rights related to opting out of sales, sharing, or limiting the use of sensitive personal information are not applicable.

To exercise your California privacy rights, contact us at:

Email: privacy@avsquad.com

We will verify requests before responding as required by law.

8. Categories of Personal Information Collected

During the preceding twelve (12) months we have collected the following categories of personal information:

• Identifiers (such as name, email address, and IP address)
• Internet or other electronic network activity information (such as pages visited, visitor counts, device information, and server request logs)
• Approximate geolocation information derived from IP addresses (such as country or region)

9. Categories of Sources

We collect personal information directly from:

• individuals submitting our contact form
• our web hosting provider when visitors access the Website

10. Categories of Third Parties

We may disclose information to:

• website hosting and infrastructure providers (including DreamHost, which processes server logs and traffic analytics on our behalf)
• email providers
• legal or regulatory authorities when required by law

We do not sell personal information.

11. GDPR Rights

If the GDPR applies to your personal information, you may have the right to:

• access your personal data
• correct inaccurate data
• erase personal data
• restrict processing
• object to processing
• data portability
• withdraw consent
• lodge a complaint with your supervisory authority

Requests may be submitted to:

Email: privacy@avsquad.com

12. Cookies

Our Website does not use analytics or advertising cookies that we control.

Embedded Vimeo videos may place cookies or use similar technologies when videos are viewed. These cookies are governed by Vimeo's Privacy Policy, not ours.

Most browsers allow users to block or delete cookies through browser settings.

13. Do Not Track

Some web browsers transmit "Do Not Track" signals.

Because there is currently no universally accepted standard governing these signals, our Website does not respond differently to Do Not Track requests.

14. Children's Privacy

Our Website is intended for adults and businesses.

We do not knowingly collect personal information from children under the age of 13.

If we learn that we have received information from a child under 13, we will promptly delete it.

15. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

16. International Data Transfers

If you access our Website from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

17. Third-Party Websites

Our Website may contain links to third-party websites or embedded third-party content.

We are not responsible for the privacy practices of those third parties. We encourage users to review their privacy policies.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will become effective upon posting to this page with an updated Effective Date.

19. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

AV Squad, LLC
101 South La Brea Avenue
2^nd Floor
Los Angeles, CA 90036

Email: privacy@avsquad.com